Terms
& Conditions.

Our Services

WebMate Solution provides technology and digital services, including but not limited to:

• Custom Software Development
• CRM Development
• Website Design & Development
• Mobile Application Development
• SaaS and Software Products
• Business Automation Solutions
• API Integration
• Cloud and Technology Solutions
• Digital Product Development
• Software Maintenance and Support

The exact scope of services, features, deliverables, timelines, pricing, and requirements for a particular project will be defined separately through a quotation, proposal, agreement, statement of work, or other written communication.

Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with applicable laws and regulations.

You must not:

• Use our website for unlawful or fraudulent activities
• Attempt to gain unauthorized access to our systems
• Interfere with the operation or security of our website or services
• Upload malicious software, code, or harmful content
• Misuse our services or technology
• Attempt to access information belonging to another user without authorization

We reserve the right to restrict or terminate access where we reasonably believe that our website or services are being misused.

Client Responsibilities

Clients are responsible for providing accurate and complete project requirements, information, content, documents, access credentials where necessary, feedback, approvals, and other materials required for the completion of a project.

Delays caused by incomplete information, delayed approvals, changes in requirements, or lack of communication may affect the agreed project timeline and delivery schedule.

Pricing and Payments

Project pricing and payment terms will be communicated and agreed upon before the commencement of the relevant project or service.

Unless otherwise agreed in writing, payments must be made according to the approved quotation, proposal, invoice, or project agreement.

WebMate Solution reserves the right to pause, suspend, or delay work if agreed payments are not received within the applicable payment period.

Any applicable third-party service charges, subscriptions, licenses, hosting charges, API charges, payment gateway fees, or other external costs will be communicated where applicable.

Project Scope and Additional Work

Any feature, functionality, modification, integration, design change, or other requirement that falls outside the originally agreed project scope may be treated as additional work.

Additional work may require additional time and charges. Major changes to the project requirements should be discussed and approved before implementation.

Intellectual Property

Unless otherwise agreed in writing, WebMate Solution retains ownership of its pre-existing software, frameworks, libraries, reusable components, development methods, templates, processes, tools, and technologies.

Ownership or licensing of specific project deliverables will be determined by the applicable quotation, agreement, or written arrangement with the client.

Where ownership of final deliverables is agreed to be transferred to a client, that transfer may be subject to completion of all applicable payments and other agreed conditions.

Client Materials and Content

Clients retain responsibility for content, trademarks, logos, documents, images, and other materials supplied by them.

Clients are responsible for ensuring that they have the necessary rights, permissions, licenses, and authority to provide and use any content, images, logos, documents, trademarks, software, data, or other materials supplied to WebMate Solution.

WebMate Solution is not responsible for claims arising from materials supplied by a client where the client does not have the necessary rights or permissions.

Confidentiality

We respect the confidentiality of information shared with us during project discussions and service delivery.

We will take reasonable steps to prevent confidential information from being intentionally disclosed to unauthorized persons.

Confidential information may be disclosed where reasonably necessary to provide requested services, to authorized service providers, to comply with applicable laws or legal requirements, or to protect our rights and systems.

Where a separate confidentiality or non-disclosure agreement is executed, the terms of that agreement will apply to the information covered by it.

Third-Party Services

Our website, applications, or projects may use or integrate third-party services, platforms, APIs, hosting providers, payment gateways, cloud services, software libraries, plugins, analytics services, or other external technologies.

Third-party services operate independently and may have their own terms, privacy policies, pricing, availability, and technical requirements.

WebMate Solution is not responsible for changes, interruptions, outages, pricing changes, policy changes, security incidents, or failures caused directly by third-party providers. Any applicable third-party fees may be the responsibility of the client or user, depending on the applicable service arrangement.

Availability and Service Limitations

We aim to provide reliable and secure services; however, we do not guarantee that our website, software, applications, or services will always be available, uninterrupted, completely secure, or free from errors.

Service availability may be affected by maintenance, updates, technical issues, internet connectivity, infrastructure providers, third-party services, or circumstances beyond our reasonable control.

User Responsibilities

Users are responsible for ensuring that the information they provide to WebMate Solution is accurate, complete, and up to date.

Users must not use our website, products, or services to:

• Commit fraud
• Violate applicable laws
• Misrepresent their identity
• Infringe the rights of others
• Attempt unauthorized access
• Distribute malicious software
• Abuse or disrupt our services

Users are responsible for activities carried out through accounts or credentials under their control.

GaadiStation Product Terms

GaadiStation is a product developed or operated by WebMate Solution. It may have separate terms, privacy policies, rental policies, host policies, KYC requirements, cancellation policies, and other rules applicable to its users.

Where a separate product-specific agreement or policy exists, that document will apply to the relevant product or service in addition to these general Terms & Conditions.

These WebMate Solution Terms & Conditions should not be interpreted as the complete rental agreement or customer/host terms for GaadiStation.

Privacy

Our collection and use of personal information through the WebMate Solution website are described in our Privacy Policy.

By using our website or voluntarily providing personal information, you acknowledge that your information may be processed in accordance with our Privacy Policy and applicable laws.

For specific products such as GaadiStation, additional privacy notices may apply to information collected through that product.

Communications

When you contact WebMate Solution or request our services, we may communicate with you through email, telephone, messaging services, or other contact methods that you provide.

Communications may relate to:

• Enquiries
• Project requirements
• Quotations
• Service delivery
• Technical support
• Account or service-related matters
• Important updates

You are responsible for providing accurate contact information.

Suspension and Termination

WebMate Solution may suspend or terminate access to its website or services where reasonably necessary, including in cases of:

• Violation of these Terms & Conditions
• Fraudulent or unlawful activity
• Unauthorized access or misuse
• Non-payment of agreed charges
• Security concerns
• Legal or regulatory requirements

Termination or suspension does not affect obligations that arose before the termination date, including applicable payment obligations.

Events Beyond Our Control

WebMate Solution will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, government actions, internet or telecommunications failures, cyber incidents, infrastructure failures, third-party service outages, power failures, or other events that cannot reasonably be controlled by us.

Updates to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, products, technology, business practices, or applicable legal requirements.

When changes are made, we will update the Last Updated date at the beginning of this page.

Your continued use of our website or services after an updated version is published may constitute acceptance of the revised Terms, to the extent permitted by applicable law.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.